Disability Commissioner Tasmania is not able to provide crisis support. These are some agencies that can help. If you are not sure which agency to approach, please call us and our team can help guide you.

Crisis lines
  • Lifeline: If you are feeling very upset or scared and need to talk to someone right away, you can call Lifeline. They are there to help you feel safe. Phone 13 11 14.
  • A Tasmanian Lifeline: A free telephone support service providing non-judgmental, one-off or ongoing support to Tasmanians experiencing tough times, available from 8 am to 8 pm every day. Phone 1800 98 44 34
  • Parent line: Offers twenty-four hours information and support for parents throughout Tasmania. The Parent Line is supported by Health Direct, and your calls will be answered by a health professional who will provide quality, approved health information and advice. Phone 1300 808 178.
  • Stop It Now! Australia: If you are worried about someone else's behaviour towards children, you can find help on their website or call their hotline. They can help keep children safe. Their number is 1800 01 1800.
  • Access Mental Health: Operated by skilled and experienced mental health professionals. Wherever you are in Tasmania, you will speak with someone who understands the Tasmanian mental health system and the mental health services available near you. 1800 332 388
  • Suicide Call Back Service: A free nationwide service providing 24/7 phone and online counselling to people affected by suicide. Phone 1300 659 467
  • Mental Health Integration Hub: The right door for people seeking help, providing short term practical mental health support, information and advice, support to navigate mental health services and other services in the community and referrals and connections to other services. Phone 6166 0755 or drop-in at the Peacock Centre, 10 Elphinstone Road, North Hobart 7000
  • 13YARN: A confidential, culturally safe space to yarn about your needs, worries or concerns. (Aboriginal only) Phone 13 92 76
  • QLife: A service that provides free, anonymous, and confidential support for LGBTQIA+ people, available via phone or web chat. They are available from 3pm to midnight every day and can be contacted on 1800 184 527.
Abuse and neglect support
  • National Disability Abuse and Neglect Hotline: A free, confidential service that allows anyone to report abuse or neglect of people with disabilities, providing support and referrals to appropriate authorities. Phone 1800 880 052 (Mon-Fri, 9 am to 7 pm). Email: hotline@workfocus.com.
  • Elder Abuse Helpline: Where you can ask questions about someone who you think is being abused, if you think you might be unintentionally causing harm, and if you think you are being harmed, abused or taken advantage of. Ph 1800 441 169 9am-5pm Mon-Fri.
Advocacy supports
  • Ask Izzy: Free, anonymous website that connects people in crisis with over 450,000 support services across Australia, including housing, food, financial help, family violence support, and counselling (online only).
  • Disability Gateway: Assists all people with disability, their families and carers to locate and access services across Australia. Call 1800 643 787 (Mon-Fri, 8 am to 8 pm).
  • Carers Gateway: Provides free services and support to carers, including counselling, financial assistance, and respite care. Call 1800 422 737 (24/7).
  • Association for Children with Disability Tasmania (ACD Tas): S peer-led, not-for-profit organization that provides advocacy, information, training, and support services to families and children with disability. Email: admin@acdtas.com.au Phone 1800 244 742 (Mon-Fri, 9 am to 5 pm).
  • Advocacy Tasmania: Advocacy Tasmania provides free, independent advocacy services to help people with disability, mental health issues, and those using alcohol and drugs to have their voices heard and their rights protected. Email: contact@yoursaytas.org Phone 1800 005 131 Text 0457 806 963 (Mon-Fri, 9 am to 5 pm).
  • SpeakOut Tasmania: A state-wide advocacy service that supports people with intellectual disabilities by helping them speak up, be heard, and access information about their rights and the NDIS. Email: intake@speakoutadvocacy.org.
    • Hobart: (03) 6231 2344
    • Burnie: (03) 6431 9333
    • Launceston: (03) 6343 2022
Mental health support
  • Beyond Blue: Free, confidential support for individuals experiencing anxiety, depression, and suicidal thoughts. Available 24/7, the helpline offers brief counselling sessions with qualified counsellors who can provide immediate assistance and guide callers to additional resources and support services. Their number is 1300 224 636.
  • Access Mental Health: 24/7 helpline for any mental health needs for you or if you have concerns about a friend or other person; can connect you to mental health services as well. Phone: 1800 332 388
Specific supports for children and young people
  • Kid's helpline: You can call this number anytime if you feel scared or need someone to talk to about any problem. Friendly counsellors are there to help you. Call 1800 55 1800.
  • The Link: provides free and confidential health and wellbeing services for young people aged 12-25. Phone: (03) 6231 2927
  • Pulse Youth Health – South: Provides free health services to young people aged 12 – 24  in the whole southern region of Tasmania. It includes counselling and referral. Phone: (03) 6166 1421
  • Youth Health Team – North West: Provides free and confidential youth health services for young people aged 12 – 24 years, including individual counselling. Mobile: 0400 333 608
  • Youth Health Program – North: Provides free and confidential youth health services for young people aged 12 – 24 years, including individual counselling. Phone: (03) 6777 4422
  • Working It Out: Tasmania’s gender, sexuality and intersex status support and education service. Phone: (03) 6231 1200
  • CREATE Foundation: Provides support to children and young people in all types of out-of-home care – whether that is foster care, kinship care or residential care – and those with experience of being in care. Phone: 1800 655 105
  • Tasmanian Child Advocate for children in care: If you are a child or young person in foster, kinship and residential care in Tasmania and have concerns about your safety, decision made concerning you or you have complaints about your child safety officer or their bosses, you can contact the Tasmanian Child Advocate for children in care. Mobile: 0419 970 181, Phone (03) 6165 6945, Free call: 1800 549 725. Email child.advocate@decyp.tas.gov.au.
Family and sexual violence support
  • 1800Respect: If you or someone you know is being hurt, you can call this number for help. They can help you stay safe. The number is 1800 737 732.
  • Sexual Assault Support Service: A 24/7 free and confidential 24 hour crisis response and information/support service for people of all ages who have been affected by any form of sexual violence – whether now or in the past. Also includes help for family members, friends, and other support people of survivors. Phone: 1800 697 877
  • Laurel House: A not-for-profit, community-based sexual assault support service that operates across the North, North-East and North-West Tasmania. They provide a 24/7 support hotline, free counselling, training and education.
    • Northern Tasmania: (03) 6334 2740
    • North-West Tasmania: (03) 6431 9711
  • Strong Families, Safe Kids Advice and Referral Line: If your family needs help to stay safe and strong, you can call this number for advice and support. They can help make sure everyone in your family is safe. Their number is 1800 000 123.
  • Family Violence Counselling and Support Service: Information, counselling and support for children, young people and adults affected by family violence. Mon-Fri 9am to midnight, weekends: 4pm to midnight. Phone: 1800 608 122 (phone only)
Drug and alcohol support
  • Alcohol and Drug Service: Free and confidential programs and treatment to help you with alcohol, tobacco and other drug issues. Available to young people and adults 24/7. Phone: 1800 811 994 (phone only)
  • Holyoake: Counselling and education service if your life is affected by your own or another person’s alcohol, drugs, gambling or other addictive behaviours. Phone: (03) 6224 1777
Multicultural services
  • Migrant Resource Centre Tasmania: Supports and empowers migrants and refugees to settle and live fulfilling lives in Tasmania through effective, targeted, and meaningful services. Phone (03) 6221 0999 (Mon-Fri, 9 am to 5 pm).
Autism supports
24/7 emergency accommodation
  • Housing Connect: A 24/7 one stop shop for all your housing and support needs including emergency housing. Phone: 1800 800 588
Organisations for reporting and investigation
Legal support
  • Launceston Community Legal Centre: Free legal service to in disability discrimination. Call (03) 6334 1577, 1800 066 019 (Mon-Fri, 9 am to 5 pm). Email: admin@lclc.net.au.
  • Knowmore: a nationwide free and confidential service, supporting victim survivors of childhood abuse and the Stolen Generations. Call 1800 605 762 (Mon-Fri, 9 am to 5 pm).